QuickBooks 3 Year Lifecycle Support
Starting April 2010, Intuit implemented a new QuickBooks Service Discontinuation Plan. Basically, the product support is outlined as follows:
- 3 Year Lifecycle. Intuit only provides support for the current QuickBooks version and the previous two versions.
- Add-ons stop functioning. In addition to no technical support provided for older versions, popular add-ons like payroll, electronic payments, and online banking will no longer work.
- Upgrade required. The only way to receive support or renew service is to purchase a current version of QuickBooks. Upgrade services are quoted as a separate project.
- Call 866.676.9670. For additional details about specific products and services, see the current QuickBooks service discontinuation policy and upgrade information.
Guardian Managed Services adhere to the support lifecycles defined by major manufacturers and clients are updated quarterly on discontinuing products.